Store policy

TERMS & CONDITIONS

TERMS & CONDITIONS IN SHORT
By ordering any of our products, you agree to be bound by these terms & conditions.
By placing an order at Pliustrys, you warrant that you are at least 18 years old or have parents’ permission to buy from us.
All personal information you provide us with or that we obtain will be handled by Pliustrys as responsible for the personal information.
Events outside Pliustrys control shall be considered force majeure.
The price applicable is that set at the date on which you place your order.
Shipping costs and payment fees are recognized before confirming the purchase.
Card information is transmitted over secure SSL encryption and is not stored.
Please note that local charges may occur.
Pliustrys reserves the right to amend any information without prior notice.
We cannot guarantee that colors in the website are fully equivalent to the items actual colors. This depends partly on the color settings of your computer and monitor.
All enquiries: hello@pliustrys.com or please fill in Contact form and we will be in touch with you.

TERMS & CONDITIONS
This page contains the terms & conditions. Please read these terms & conditions carefully before ordering any products from us. You should understand that by ordering any of our products, you agree to be bound by these terms & conditions.
By placing an order at Pliustrys, you warrant that you are at least 18 years old (or have parents’ permission to buy from us) and accept these terms & conditions which shall apply to all orders placed or to be placed at Pliustrys for the sale and supply of any products. None of these terms & conditions affect your statutory rights. No other terms or changes to the terms & conditions shall be binding unless agreed in writing signed by us.

PERSONAL INFORMATION
All personal information you provide us with or that we obtain will be handled by Pliustrys as responsible for the personal information. The personal information you provide will be used to ensure deliveries to you, the credit assessment, to provide offers and information on our catalog to you. The information you provide is only available to Pliustrys and will not be shared with other third parties. You have the right to inspect the information held about you. You always have the right to request Pliustrys to delete or correct the information held about you. By accepting the Pliustrys Conditions, you agree to the above.

SHIPPING
All orders are fulfilled at Klaipėda, Lithuania within 2 business days after receiving the paid order.
When your order is placed we will send you a preliminary confirmation. Once your package is shipped we will send you an email with final confirmation and instructions on how to track and collect it.
Products to the European Union (EU) and other countries we ship by registered Lithuanian priority post (operated by Lithuanian post, www.post.lt) or courier delivery service (home delivery).
Shipping terms: Lithuania – up to 2 business days; European Union (EU) – up to 6 business days; other countries – up to 10 business days (possible customs handling can add days to expected delivery dates).
Express shipping is available for an extra fee.

EXCHANGES AND REFUNDS
During 14 days following the delivery of your order, you may request the exchange or refund of items. Returns will only be accepted if the goods are in perfect condition. “Pliustrys” cannot accept returns where the mentioned requirements have been breached.
You are responsible for the shipping of returned items back to “Pliustrys”. Items lost in transportation will not be compensated for.
Shipping charges on returned merchandise are at the customer s expense. However, “Pliustrys” will not charge additional shipping on exchanges. Refunds for returned merchandise will be made within two weeks of the return of the product, to the original purchaser credit card or other mean (depending on used payment method). Note that additional duties and/or taxes will not be refunded. Neither will shipping costs. For countries within the EU, VAT will be included in the refund. All exchanges are subject to availability.
Faulty items will be exchanged to the same type of product in the same size, subject to availability. Refunds for faulty items can be made within the 14-day period following delivery.

UNCOLLECTED ITEMS
Shipping costs will not be refunded for uncollected items.

FORCE MAJEURE
Events outside Pliustrys control, which is not reasonably foreseeable, shall be considered force majeure, meaning that Pliustrys is released from Pliustrys obligations to fulfill contractual agreements. Example of such events are government action or omission, new or amended legislation, conflict, embargo, fire or flood, sabotage, accident, war, natural disasters, strikes or lack of delivery from suppliers. The force majeure also includes government decisions that affect the market negatively and products, for example, restrictions, warnings, ban, etc.

PAYMENT
All products remain Pliustrys property until full payment is made. The price applicable is that set at the date on which you place your order. Shipping costs and payment fees are recognized before confirming the purchase. If you are under 18 years old you must have parents’ permission to buy from Pliustrys.
All transfers conducted through Pliustrys are handled and transacted through third party dedicated gateways to guarantee your protection. Card information is not stored and all card information is handled over SSL encryption. Please read the terms & conditions for the payment gateway choosen for the transaction as they are responsible for the transactions made.

LOCAL TAXES
Please note that local charges (sales tax, customs duty) may occur, depending on your region and local customs duties. These charges are at the customers own expense.

ADDITIONAL INFORMATION
Pliustrys reserves the right to amend any information, including but not limited to prices, technical specifications, terms of purchase and product offerings without prior notice. At the event of when a product is sold out, Pliustrys has the right to cancel the order and refund any amount paid in the best way. Pliustrys shall also notify the customer of equivalent replacement products if available.

All enquiries: hello@pliustrys.com or please fill in Contact form and we will be in touch with you.